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remote employees
Roz, May 31, 2016

The off-site employee toiling from a home office or an out-of-state or country location is a reality of today’s growing organizations.   How can these dispersed workers be managed as effectively as those who work right outside the supervisors office?   It takes a new skill set for managers, and many are still figuring out

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Skyprep online training platform
Roz, May 30, 2016

When you’re bombarded with so many different options, its difficult to know you’re making the right choice with the online training platform you choose. You’re spending money and time so you want to ensure you’re effort is not being wasted and that actual goals are met once your training has been implemented. What criteria should

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ATD 2016

What: ATD International Conference & Exposition Where: Denver, Colorado When: May 22-25th, 2016 Last week, Skyprep was super excited to be a participant as well as a sponsor of the ATD International Conference & Exposition in Denver. Meeting with industry professionals who needed to solve their business problems was something we were particularly interested and

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Learning management system
Roz, May 24, 2016

Selling the need for new technology to your corporate owners and managers is tough, but at its worst, it is still a prelude to the challenge of selling it to your employees once you have managed to get it.   Change is challenging under any circumstances, and people who are used to working one way

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Dealing with upset customers
Roz, May 17, 2016

No matter what business you are in, sooner or later you will encounter an angry customer.   Their rage may be justified, or it may be totally unfair, but the validity of the complaint can never be the criteria for how it is handled.   Instead, your company needs to have a protocol for handling

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effective communication
Roz, May 9, 2016

Just because you respond courteously to your emails and texts and say please and thank-you to your coworkers doesn’t mean you are communicating at work as effectively as you could.   Ask yourself when the last time was that you made an effort to engage someone from another department in conversation. When was the last

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Employee training
Roz, May 3, 2016

Of all the things that can sabotage your company, one of the most destructive forces is bad training.   Unchecked, it will disengage your employees, keep them from reaching their potential, push the best people out the door, reduce the quality of your product or service, and ultimately cost you some of your best customers.

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e-learning for employee training
Roz, April 28, 2016

A recent McKinsey study shines a spotlight on the serious gap between the knowledge employees need to do their jobs and the knowledge they exist with from educational institutions in the United States.   The study indicates that although 72 percent of the educational institutions insist that their graduates are ready to enter the work

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outsourcing HR
Roz, April 20, 2016

If your company has less than 50 employees, it makes practical and economic sense to outsource some or all of your human resources needs.   But small businesses aren’t the only ones who can benefit from some outside expertise and support. Larger companies are also looking at outsourcing human resources but they are seeking a

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onboarding newcomers
Roz, April 5, 2016

Finding the right candidate for the job is only part of the human resources department success equation.   The other part is more and more focused on helping them keep it.   A 2016 survey by Robert Half Financing and Accounting shows that 54 percent of chief financial officers of American Companies insist that new

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