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Sales Training
Roz, February 29, 2016

Traditional training for new sales representatives meant sending them on the road with a veteran sales performer and telling the newcomer to look and learn.   By travelling a week or two with the seasoned professional, the newcomer would be exposed to sufficient situations and observe how to handle them and see how their product

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Outsourcing compliance monitoring
Roz, February 22, 2016

No matter what the nature of your small or mid-sized business is, you must comply with a large number of government laws and regulations.   Ignorance of the law, no matter how obscure it might seem to you, is no excuse if you fail to adhere to it.   For human resources professionals, the challenge

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workplace diversity
Roz, February 16, 2016

All human resources departments sooner or later are charged with delivering diversity training to employees. In the past, it was something that was sandwiched in almost as an afterthought, after the really “serious” things like task-training, efficiency training, and leadership training were completed.   The changing complexity of today’s workforce has changed all that and

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psychometric testing
Roz, February 9, 2016

According to research conducted by the Psychometric Success organization, using tests to determine the personality and abilities of job candidates continues in more than 80% of the Fortune 500 companies in the United States. In the United Kingdom, more than 75% of the Time Top 100 companies also use them.   Yet these exercises, known

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hiring the right fit among job candidates
Roz, February 1, 2016

As anyone who has ever tried to walk a mile in shoes that were too tight can attest, nothing hurts more than a bad fit.   That’s especially true when the bad fit is a person slotted into a job to which they are not suited.   Like the uncomfortable shoe, on the surface you

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Employee satisfaction
Roz, January 25, 2016

As an employer, it’s important to create a workplace that accounts for your staff needs. After all, you might be the lead singer, but it’s not just you running the show. The performance of your staff is directly related to their satisfaction, so facilitate their needs to make sure you’re getting the most out of

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Online training
Roz, January 21, 2016

These days, nearly all businesses need some sort of means of training their current employees. Firing and hiring new staff members is too inefficient a method of infusing new knowledge into a company; the high turnover rates simply cost too much. Staying in-house, history has shown in-person training to be a very proficient learning method

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leaders
Roz, January 18, 2016

With a growing number of American companies and organizations expanding their reach globally, the concept of growing leaders capable of working in a variety of different cultures is an increasing challenge for the human resources professional.   What does it take to be a flexible leader who can adapt to any post, regardless of where

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Video Interviews
Roz, January 11, 2016

You may have heard that conducting your job interviews by video will save you enormous amounts of time and travel money, and there is certainly truth to that. But like so many things, this new way of doing hiring also comes with some caveats.   The reality is that online interviews are no different than

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time and attendance systems
Roz, January 4, 2016

Of all the traditional tasks performed by human resources departments, the tracking of time employees work, the scheduling of their shifts, the approval of paid time off or vacation time, the record of overtime and details like sick days missed or late times are top of the list. Done manually, these tasks even in a

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