How Does GDPR Affect Me?

The GDPR provides users that reside in the EU with certain rights, specifically the Right to be Forgotten, the Right to Object, the Right to Rectification, the Right to Access, and the Right to Data Portability. Each of these rights are meant to safeguard the personal information of EU citizens, and SkyPrep provides the tools necessary to allow our users to be fully compliant with the GDPR requirements.

Below, we’ve summarized the key requirements for GDPR, and we’ve separated each point into different sections. The Customer refers to the Administrators of the platform and/or the body that subscribed to the SkyPrep service. The End-User refers to the end users of the SkyPrep platform, specifically the Learner and Manager roles. Finally, the Course of Action defines what we will do on our end to ensure your compliance.

While we value your privacy, there may be instances where we need to log into your platform where personal information is stored. This will only happen when customer or technical support is required.

Great customer support is a cornerstone of our business philosophy and we access basic customer data such as names and emails to better personalize our approach and ensure the quickest resolution possible.

Similarly, when a technical issue is reported by an Administrator, our engineers will often need to access the platform to troubleshoot the issue. When doing so, we follow the principle of least access, meaning that the engineers are only permitted to view data that is directly related to the rectification of the reported issue. Furthermore, all access is logged and is only doable while on-site at the SkyPrep office during business hours.

Lastly, we ensure that all the tools we are directly integrated with are GDPR compliant, ensuring that your data remains private across all of the systems needed for SkyPrep to run. However, if you decide to utilize our API to build your own integration with a third-party, you will need to verify that they are GDPR compliant as well — this guarantee is only applicable to integrations built and/or used by SkyPrep Inc .

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SkyPrep Inc. provides integrated corporate e-learning solutions to help top companies facilitate online training and knowledge sharing in their organizations.

hello@skyprep.com
1-855-SKY-PREP
1-855-759-7737
145 Front St E, Unit 207
Toronto, Ontario
M5A 1E3