Mobile Workers Means New Opportunities for Training

By Roz, November 14, 2016
mobile trends in the workplace

There has been a profound change in the last ten years in the way that companies track employee training. Prior to 2010, companies employed systems that were hosted on local servers that needed dedicated IT teams to implement and maintain – a luxury that was difficult for small to mid-sized businesses (SMBs) to afford. In 2010, the training software market has been transitioning toward cloud-based systems, opening up the market for SMBs to acquire talent management and tracking software of their own.


These new cloud-based software, now labelled as Software-as-a-Service (SaaS) providers, not only provided affordable access to important talent management and tracking software to SMBs, but it also gave employees access to their services while outside of work. The legacy in-house products often required their users to be connected to the company network in order to access the software, but the introduction of SaaS products allowed the users to access the products from wherever there was access to the internet.


While this change in accessibility was great, it still limited the users to being at a computer. In 2014, the trend once again shifted, but to mobile. This is more than just a simple re-hosting of a desktop application – it is an entirely different experience that is designed in a way to fully take advantage or how much everyone uses their phone. To give an idea of just how much American employees use their phone, they are checked approximately 8,000,000,000 times a day. Workers are no longer sitting only at desks; they are working at home, at coffee shops, and on planes, among other places. This increasing mobility requires learning environments that are tailored to the mobile office.


By connecting training and talent management to a platform that is with employees almost all the time, true employee analytics has finally arrived. By using mobile learning solutions that allow companies to track the learning content that employees consume, employers are able to get a detailed overview of what training works, allowing companies to use that data to make predictive analytic models which can dynamically forecast the effectiveness of training and their talent management systems.


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