Learners who use SkyPrep love their
Best dedicated support team
We don’t just sell you software. We are partners in getting your training off the ground. Our dedicated success managers help you from onboarding, to providing support throughout your training initiative. We are there to achieve your goals and get the most of your platform.
Why should I choose SkyPrep?
You're not here to learn how to build a training program — you're here to actually build one. Less time and effort learning how to use our platform means more time spent actually training and being productive.
What is an active user?
An active user is a person who actually logs into your platform — subsequent logins from an active user will not count towards your user limit. Each billing cycle resets your monthly active user quota.
What if I exceed my active user count?
You will be charged an overage fee for every additional user over your limit, unless you choose to upgrade. If you upgrade to a plan that allows for the number of users that have logged in before your bill is due, you will not be charged the overage fee.
Can I change plans?
Yes. With SkyPrep you can upgrade, downgrade, or cancel any time. If you cancel your account, you will not be charged for your next billing cycle. Your final bill will be whatever is owed for your current billing cycle.
Will I keep my content when I upgrade to a paid plan?
Yes, all of your content and users will remain on your platform when you upgrade to one of our paid plans.